By submitting any online order, The Customer hereby agrees to the following:
In consideration for hosting services to be delivered, Customer agrees to be bound to the following terms:
Prohibited Content
Customers shall not allow the posting, transmission, or storage of data and content on or through the services which, in MegaDealHosting's sole determination, constitutes a violation of any relevant law, regulation, ordinance, or court order. Customers shall be responsible for determining what laws or regulations are applicable to their use of the services. Prohibited content includes, without limitation, (a) content or code that facilitate any violation of, or describe ways to violate, this ToS or (b) "harvested" addresses or information, (c)publishing, posting, direct linking to, distributing or disseminating defamatory, obscene, indecent or other unlawful material or information, or any material or information which infringes any intellectual property rights (for the avoidance of doubt this includes licensed software distributed as Warez), via the Services or on the Website (d) "phishing" web sites, (e) "link farms", or (f) "spamvertising" sites.
System and Network Security
Violations of system or network security are strictly prohibited, and may result in criminal and civil liability. MegaDealHosting investigates all incidents involving such violations and will cooperate with law enforcement if a criminal violation is suspected.
Examples of system or network security violations include, without limitation, the following:
Email Policy
Mass Mailings. MegaDealHosting has a zero stance policy on SPAM, Junk E-mail or UCE. Spam, Junk-mail and UCE are defined as: the sending of the same, or substantially similar, unsolicited electronic mail messages, whether commercial or not, to more than one recipient. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. UCE also includes e-mail with forged headers, compromised mail server relays, and false contact information. This prohibition extends to the sending of unsolicited mass mailings from another service, which in any way implicates the use of MegaDealHosting whether or not the message actually originated from our network.
Mailing Lists: MegaDealHosting's mass mailing rules also apply to mailing lists, list servs, or mailing services you may contract with. The policy is stated as follows: An acceptable mailing list will be focused at a targeted audience that has voluntarily signed up for your e-mail information or that has made their e-mail address available for distribution of information from you. The list must also allow for automatic removal by all end Customers with non-distribution in the future.
If your actions have caused MegaDealHosting mail servers or MegaDealHosting IP address ranges to be placed on blackhole lists and other mail filtering software systems used by companies on the internet, you will be assessed a £200 charge to your account and £50 per hour for administrative charges incurred to remove and protect mail servers and IP ranges.
Violation of the above terms will result in one or all of the following:
Copyright Infringement
MegaDealHosting hosting accounts may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United Kingdom or any state regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or other intellectual property rights. Creating, utilisng, or distributing unauthorised copies of software are a violation of UK law. If you copy, distribute or install the software in ways that the license does not allow, you are violating FACT law. MegaDealHosting will cooperate with all law enforcement agencies in relation to alleged copyright infringement housed in our datacenters.
Server Resources
Should your account utilise an excessive amount of server resources (including, but not limited to, CPU processing time, Bandwidth use, memory usage and network resources) for a sustained period of time, MegaDealHosting reserves the right to request that you either upgrade your web hosting service package or reduce your account's use of resources to an acceptable level. MegaDealHosting will be the sole arbiter of what is considered to be an excessive amount of server resources. MegaDealHosting reserves the right to suspend or shut down any web hosting account deemed to adversely affect server performance or network integrity. The use of IRC bots/servers, Shoutcast and/or any other audio video server systems is strictly prohibited. You also agree that your web hosting account will be used soley for the purpose of the web page related to your domain name, and not for the purpose of file storage. Should you need file storage space you should contact Megadeal Hosting for a storage account. You are permitted to use your hosting account to design web pages or web sites NOT related to the domain name associated to your web hosting account as long as these pages are set up as a sub domain in your control panel, and are linked back to your control panel by the domain name associated with the subdomain.You also agree that you will NOT use your account for the purpose of selling or reselling web hosting. If you require reselling, you should contact us for a reseller account.
Suspension and Cancellation
MegaDealHosting reserves the right to suspend service to any Customer for violation of the Terms of Service. MegaDealHosting will use reasonable care in notifying the Customer and in resolving the problem in a method resulting in the least amount of service interference as reasonably possible. The customer understands that no part month refunds will be given. Full refunds will be given with 30 days notice and accounts will be refunded from the NEXT billing date. MegaDealHosting reserves the right to terminate service without notice for continued and repeated violations of the ToS. Continued violations of the TOS resulting in cancellation of services will also result in a fee in the amount of £200 and contract acceleration for all amounts outstanding under the contract term. Customers on Megadeal Hostings 'Silver' hosting account platform understand that this is an entry level budget platform, and that continual non payment of monthly invoices on time, will not only incur suspension, but customers on these platforms will also be required to pay the annual price for their chosen hosting package prior to account reinstation.
Service Level Agreement
MegaDealHosting endeavors to have network connectivity available for HTTP access by third parties 99.5% of each month ("Web Site Availability"). In the event that there is no Web Site Availability, MegaDealHosting will credit the monthly service charge for the Service at the rate of 5% for every 30 minutes past 99.5% availability in a given month. Credits shall not be provided in the event that there is no Web Site Availability resulting from (i) scheduled maintenance, (ii) Customer behavior or the performance or failure of Customer applications, or (iii) circumstances beyond MegaDealHosting's reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services (including DNS propagation). MegaDealHosting is not responsible for any additional loss and/or damage as a result of no Web Site Availability. While MegaDealHosting attempts to keep regular backups of data stored on our systems, MegaDealHosting does not guarantee the existence, accuracy, or regularity of its backup services and, therefore, the client is responsible for making backups of data. MegaDealHosting does not guarantee that its backup procedures will prevent the loss of, alteration of, or improper access to our clients' information.
Reseller Policy
Resellers are responsible for the conduct of their Customers and by agreeing with this AUP, agree that their Customers will adhere to the AUP. Resellers should make their perspective Customers aware of the AUP and the consequences for violation. Resellers should also maintain their own backup policy, as Megadeal Hosting does not provide any backup facility for reseller accounts. Backup accounts are available from Megadeal Hosting at a surcharge.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold MegaDealHosting harmless from any and all demands, liabilities, losses, costs and claims, including reasonable Solicitor or legal bodies fees, ("Liabilities") asserted against MegaDealHosting, its agents, its customers, servants officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by Customer,its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless MegaDealHosting against Liabilities arising out of any injury to person or property caused by any products sold or otherwise distributed in connection with MegaDealHosting's service, any material supplied by Customer infringing or allegedly infringing on the proprietary rights of a third party, copyright infringement, or any defective product which Customer sold on MegaDealHosting's service.
Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to choice of law provisions that would cause the application of the law of another jurisdiction.